FAQ

How will my order be shipped to me?

Orders are usually shipped via Canada Post. You have the option of choosing the speed of service (i.e. regular parcel, expedited etc.). Alternate preferred methods of shipment can be accommodated by request. If that is the case, please first complete your order with the default shipping method. Second, include your order number , indicate your preferred method of shipment (i.e. Purolator, FedEx etc.) and include your billing account number in an email to our shipping department at orders@cloverdalewellness.com.

Please note: You will be required to fill out a delivery method even if you do not wish to ship via Canada Post. The final calculated charges will include the shipping charges as calculated by Canada Post, however, rest assured that your final total will be adjusted before your credit card is charged. If you are paying by money order, we will send you the adjusted final total via e-mail.

If shipping via courier, it is imperative that you indicate your account number as certain couriers will not accept a package without an account number.



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